Although there is no single definition, a social business can be simply expressed as " non-loss and non-dividend business with a social objectives".

One of the most successful and nominant case of social business is Grameen Bank in Bangladesh which was initiated by Dr. Yunus...............

In September 2016, COATA LLP was founded jointly by Hiroshi OGAWA, Japanese experienced business consultant, and Vikas BISHT, Indian young entrepreneur, for creating and operating social business. As a nature of Limited Liability Partnership, both of they are engaged in management of organization.............

Milk Lady Pilot Project was initially designed and executed as a part of the feasibility study of BOP (Inclusive) milk business supported by Japan International Cooperation Agency (May - Dec. 2015) ( JICA; the report in JPY, ENG) .

Based on the study, Japanese consulting firm, Haruno ESWorks LLC has modified activities,..........

Creating & Operating

social business

Authentic,

Timely &

Adequate

service provision

In September 2016, COATA LLP was founded jointly by Hiroshi OGAWA, Japanese experienced business consultant, and Vikas BISHT, Indian young entrepreneur, for creating and operating social business. As a nature of Limited Liability Partnership, both of them are engaged in management of organization as well as field level operation as full-time based professional.

The name of COATA stands for abbreviation of our motto: "C"reation & "O"peration of social business, and "A"uthentic, "T"imely & "A"dequate service provision.

COATA devotes itself to execution of social business and at the same time, provides professional consulting services to company/organization who wants to develop and/or be involved in social business project as a part of CSR which is now regal obligation in India.

Hiroshi OGAWA

Born in Tokyo, Japan 1965
Business consultant for Japanese government ODA,

and Japanese companies in emerging countries

Representative of Haruno ESWorks LLC, Tokyo

Specialist on

: Social & Market Survey

: Rural & Community Development

: Company Social Responsibility (CSR)

: Carbon offset project

Over 25 ys experience in

　Asian & African countries 　　

　including Japan, India, Laos

Ghana, SouthSudan, etc

Vikas BISHT

Born in Uttarkhand, India, in1989
Rural & community business entrepreneur

Involved in business/project

: Animal health improvement

: Diary development in UP

: Himalayan herb plantation

: Rural social-economic

　 marketing survey for

　　foreign business companies

Vision

COATA aims to realize a society where

The poor can get more opportunities to empower themselves and improve their living standard.
Business and Social development are harmonized particularly in a way to protect and enhance natural environment and resources.

Mission

For such a society, COATA plays role on

Create & operate social & environmental business
Coordinate communities & companies for action
Optimizie a combination of a sense of charity and

business know-how used in commercial sector

Value

COATA members enforce the following code of behavior

No excuse ! Never excuse !!
Listening to the client's voice before speaking to
Action rather than talking
No sectionalism. Share skills & knowedge
Listing up "To Do" with clear priority & outputs everyday
Always be professional business person!

Client as well as the poor first !
Provide Authentic, Timely, Adequate services to client
Efficiency and Honesty in operation
Figure out not temprary, but an essential solution
Be self-starter and proactive for working
Know-how rather than Know-whom

Company Name : COATA Social & Environmental Business Consulting Limited Liability Partnership

Registered Address : H.No.190B, Rampura Village, Kashipur, U.S.Nagar, Uttarkhand, 244713, India

Company ID : AAH-3243 ( Date of register : Sep. 5 2016 )

PAN : AALFC5851G

Contact : +91-9412089182, info@coata-llp.com

Web Address : home@coata-llp.com

Based on the study, Japanese consulting firm, Haruno ESWorks LLC has modified activities, then Indian-Japanese joint consulting firm, COATA LLP took over the project to develop full-scale social business model ( Sep. 2016- ).

The objectives of the Project are

Empowering rural women through milk business operated by SHG (Self Help Group)
Developing self-sustaining rural development organization which does not depend solely on donation/charity and/or government subsidies.

By taking participate in the Project activities, it is expected that rural women, could get more cash come, job opportunity as well as improve literacy, basic knowledge of hygiene and nutorition, etc, and finally take initiatives for rural development.

A series of training are organized in the program, which include;

General hygiene workshop
Hygienic milking training
Milk adulteration demonstration
Milk collection practice
Hygenic cleaning of milk equipment
Managing bank account
Scooter safe driving training
Organizing meeting, etc

Milk Lady Pilot Project was initially designed and executed as a part of the feasibility study of BOP (Inclusive) milk business supported by JICA ( Japan International Cooperation Agency ) ( May-Dec. 2015).

Title of business model :

Contract-based direct sales of no-adulterated fresh milk from Dairy Self Help Group to consumer.

The business procedure is outlined as following:

Organizing women's group as SHG
Providing them with a series of trainings step by step
Collect milk from SHG members, ( sampling quality check is conducted regularly)
Delivery the fresh milk directly to consumers by SHG members (not by conventional milkman)
Providing equipment such as scooter, milk bucket, lactometer, etc nessesary for this process
Target consumer is company's canteen which has regal obligation of CSR
Sales is distributed through a bank directly to SHG's and individual bank accounts after deduction of costs of training and equipment.

A serious problem of milk adulteration in Indian market is one of the back ground for developing business model of the Milk Lady Pilot Project. One of the famous and shocking study to reveal actual quality of milk in market is the one conducted by FSSAI (Food Safety Standards Authority India) in 2011. According to this study, almost 70 % of milk sold in market was not satisfied with its standard. Most of them were diluted by water which may cause microbial contamination. Typical adulterants detected in the study included milk powder, glucose which doesn't exist in natural milk, and detergent which is obviously hazard to health.

( references: press release, abstracted report)

There has been increasing attention to quality of milk in market, and consumers are eager to safe and non-adulterated milk. however, it is not yet easy to get it. Therefore, the Milk lady Pilot Project has been trying to deliver fresh and non-adulterated milk to consumers who need it and support the ladies activities.

Nowadays, you can get lots of news, reports regarding milk adulteration in India through Internet. We've picked up some to understand the current status and share views with you.

Why does milk adulteration take place? It is partly because there is unintentional adulteration, such as caused by improper management of detergent in milk equipment washing. However, most of milk adulteration must take place intentionally with simple economic reasons: increasing trade volume of milk, making longer life of milk, get ting higher unit price of milk.

Based of our field observation at Kashipur area, in Uttarlhand, such intentional adulteration takes place somewhere between producer and consumer. Producers, in short, farmers do not make adulteration unless economic incentives are set in their market channel. Even, they are willingly to prepare non-adulterated milk if there are trading system which gives higher prices to that milk. Consumer will probably be able to provide farmers for positive incentives by paying more to non-adulterated. The material below shows our view of milk adulteration.

Milk adulteration can be detected usually by chemical/physical test. The Milk Lady Pilot Project adopts an adulteration test kits for commercial use, although we are sure that our women do not cause adulteration. This is indispensable process to increase consumers' trust to us as a social business. FSSAI presents an instruction how to detect milk adulteration which can be done at home,

Although there is no single definition, a social business can be simply expressed as

" non-loss" and "non-dividend" business with a social objectives.

"Non-loss" means that the business must make profit to maintain its operation, and the company must be self sustaining, instead of just depending on donation or public grant.
"Non-divided" indicates that company's profit must be reinvested to the business itself. The investor must not receive more than they invested, and director/staff must not be paid bonus apart form regular payment as market price for professional.
Social objectives refer to issues and problems to be addressed in socio-economic development, such as poverty reduction, human right, natural conservation, etc.
"Innovation in production/services/operation of business" and/or "Creation of social value by business" are sometime added as a feature of social business
One of the most successful and notable social business is Grameen Bank in Bangladesh, which was initiated by Dr.Muhamed Yunes, a Novel Peace Prize winner in 2006

Achieving social objectives and at the same time , being self-sustaining organization are the most important feature of a social business which COATA emphasizes on as a practitioner.
Being "charitable organizations" such as NGOs and societies is one of the way to tackle social issues, and in facts, some of such organizations have realized substantial achievements.
However, "charitable organizations" can't but rely on a donation or grant even for its recurrent budget such as staff salary and its overhead.
So an organization without sufficient donation has to spend lots of energy for "fund raising" and consequently can not concentrate to generate outputs. And
On the contrary, an organization fully supported by donor for long time is, unfortunately, easily loose its efficiency in operation and may fail to generate outputs by 100 % according to its financial resources provided.
COATA recognizes the value in trying to do it with efficient and sustainable manners which are used by authentic business persons in commercial business organizations.

COATA, for now, focuses on rural development, particularly through promotion of micro business by poor women's group.
Micro business in rural development could provide cash income as well as job opportunities for poor women. Economic value generated by such micro business could also become a part of source of income for COATA instead of donation and grant from outside.
Besides, women are more serious (than men) for getting cash income and eager to take part in business although they face with lots of social & cultural difficulties. COATA sees more visible possibility in rural women's micro business, once they are given such opportunities.
Apart from rural development, environmental conservation, particularly in energy saving and renewable energy project is the other area of social business which COATA tries to tackle.
Energy has tangible economic value and can directly relate to cost reduction even for the poor. Therefore, it could give better possibilities (than other subjects such as health, education, etc) as profit-making and sustainable business.